Frequently Asked Questions

Your Questions, Answered Clearly

1. What is Triello?

Triello is a done-for-you CRM and automation platform powered by AI and supported by real humans. We build, launch, and manage your follow-up systems so you can focus on closing more deals, not chasing leads.

2. Who is Triello for?

Triello is built for service-based businesses. From solo agents and small teams to multi-location enterprises who want to automate follow-up, centralize communication, and scale without adding overhead.

3. How long does setup take?

We guarantee your core system will be live in 7 business days or less or we keep building at no extra cost until it is.

4. What do I need to provide to get started?

Just a brief onboarding form with your business info, services, calendar links, and any lead sources. We’ll handle the rest.

5. What makes Triello different from other CRMs?

We combine AI-powered follow-up, human-assisted sales services, and industry-specific automation built for you, not by you.

6. Does it integrate with Facebook, Google, or my website?

Yes. We integrate with most platforms and can connect forms, ads, chats, calendars, call tracking, and more depending on your tier.

7. What’s included in the AI features?

  • Smart AI follow-up via SMS and email

  • AI Chat Assistant for site, Facebook, and GMB

  • AI Voice Agent (inbound + outbound calling in Scale & Enterprise tiers)

8. What’s included in the monthly price?

Each plan includes your CRM, automation workflows, AI follow-up, funnel/landing page setup, lead tracking, and support. Scale and Enterprise plans include advanced AI agents and Sales Check-In service.

9. Is there a setup fee?

Yes, each plan has a one-time setup fee to cover your initial build. This guarantees your system is done-for-you, fast.

10. Can I cancel anytime?

All plans are billed on monthly or annual basis.

11. What kind of support do I get?

Every plan includes basic support. You can also upgrade to Priority Email, Phone Support, or Concierge Access for faster, more personalized help.

12. Do I get updates or changes after setup?

Yes, we offer additional funnel builds, automation changes, and workflow edits as needed. You can also book optimization calls or purchase a service package if you need a bigger revamp.

13. Can you help me write my follow-up messages or sales copy?

Yes. Every package includes proven message templates. Higher plans or pro services include personalized copywriting for your workflows, emails, and funnels.

14. How do I get started?

Choose your plan, complete the onboarding form, and we’ll launch your system in 7 days or less.

15. Can I upgrade my plan later?

Absolutely, you can move between plans or add features anytime as your business grows.

16. What if I need something custom?

We offer a custom Enterprise plan for larger or more complex businesses. Reach out to request a quote.

17. Is my data secure?

Yes. Triello uses secure, encrypted systems with role-based access. For Enterprise clients, we offer multi-location permissions, SSO, and custom data controls.

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